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A quality & customized service with our development team

Always concerned with improving its services, ESI has decided to merge its Hotline and Installation teams into a single Customer Support Center. Its mission consists in performing all the tasks necessary to maintain the applications of the ESI group that you use, and more generally, your operational business. This includes the hotline, software updates and upgrades, installations, configurations and monitoring of your ESI architecture.

To offer you a personalized and quality service, this Customer Support division is organized in teams of 3 people, each being responsible and experienced with several clients. Your team is your dedicated and exclusive point of contact for all your needs concerning the operations and maintenance of ESI products.

It can be reached through your extranet by e-mail at support@esifrance.net or by phone on 04 93 94 75 94.

Published the 03/16/2017

ESI accelerates with ARII Boost Plan

ESI was selected by the ARII to be part of the first 2016 promotion of the PACA Accelerator, with 7 other companies, a regional pilot acceleration program intended exclusively for innovating and mature companies in the phase of super and hyper growth.

After a 360 ° strategic diagnosis carried out in 2016, ARII accompanies ESI with the appointment of a consultant-expert, who audited the Project service at the beginning of the year. «We have identified several optimization axes on the processing and realization of the Projects» says Olivier SAIGHI, Project Director of ESI. Thanks to this support, new procedures will be put in place while some others will be improved in order to further increase the quality of the services offered by ESI.

Published the 03/16/2017


The Video Wall V1 enables operators to view images on a videowall with a fully customizable configuration. It is accessible via a simple web browser.

In each thumbnail of your videowall, the choice is given to display a video stream or a video round. The time period during which each of the streams appears is customizable. These round videos are fully automated and multi protocols. The engine manages by itself the chain of movies. Firefox & Chrome compliant.

Published the 03/16/2017

F1mail Protocol for the transmission of technical alarms by email

The protocol allows to receive the technical alarm information transmitted by email by PLCs or other software. From these emails, F1 will extract:

  • Information used by F1 for handling the technical alarm received
  • Tags with additional information
  • The emails handled by the F1 remain legible to the operators.

    Different techniques of identification of the calling device are possible and the protocol is adapted to the majority of the systems of the market using the email as an alert means.

    Published the 03/16/2017

    AD1 Audio Dispatcher VoIP

    The AD1 is a module of F1 allowing remote monitoring operators to proceed to the VoIP audio verification exactly the same way than with RTC/RNIS networks, by using their telephone set. It ensures the routing of audio streams from the alarm transmitter to the operator and vice versa in VoIP through the XoIP. It makes it possible to ensure up to 30 simultaneous VoIP flows and thus 30 verifications or half/full duplex voice handling.

    AD1 also transfers the flow from one CODEC to another in the event that the transmitter does not use the G711A. The currently available CODECs are G711A and SPEEX. It therefore enables rapid adaptation of a conventional ISDN- type infrastructure to the world of VoIP.

    Published the 03/16/2017

    Integration of C1 on M1Web

    As a mapping tool integrated into M1, C1 enables geolocation of vehicles, isolated workers, dependent persons and external intervention forces. With its dynamic mapping system, it covers functions of geofencing, corridoring and tracking. Now integrated into the M1 Web, it is possible to geo-localize the latest known position of a set of devices and to know its status while reconstructing the history of localizations on alarms or the journey carried out. Your customers will be able to follow up their fleet, their personnel or their relatives.

    Published the 03/16/2017

    A new ESI application dedicated to officers

    In order to better manage your fleet and your on-site operations, ESI has developed an intervention management application linked to the M1i Client platform.

    You will thus be able to:

  • - Interact with your staff and speakers from your M1 business tool without having to go through other media (mail, SMS, fax).
  • - Ensure a dynamic & automated monitoring of interventions: sending of requests for intervention, choice of management, presence validation on site, automatic timestamping with geolocation.
  • - Ensure the safety of the operator: detection of loss of verticality, immobility, geolocation
  • - Improve the report thanks to multimedia: comments, photos / videos of the questionnaire on the site
  • directly transmitted via the application to the M1.

  • - Manage ancillary works & various functions: guarding, rounds, off-line mode management, ...
  • As it is compatible with Xinterco, this application will enrich your product portfolio by offering your customers a management of intervention of security, assistance, guarding or technical.
    Published the 03/16/2017

    SoftNet Manager - Integration of FishEye HIKvision cameras

    Le Softnet Manager permet de contrôler, diffuser et enregistrer le flux vidéo des caméras FishEye en mode PTZ virtuel.

    Published the 03/16/2017

    SoftNet Manager - Advanced integration of HIKvision NVR / DVR for optimized searches

    SoftNetManager integrates a new tool to read the video archive stored by HIKvision DVR/NVR. Movie searches are optimized with a new replay interface.

    Published the 03/16/2017

    SoftNet Manager - Integration of alarm control & access control AX'IOM via the F1COM protocol

    Thanks to its new compatibility with the F1Com protocol, Softnet Manager is now able to receive events and send remote commands to F1 and thus exchange with more than 220 protocols. New protocols can moreover now be quickly implemented into SoftNet Manager.

    It has many automation and interaction functions. For example, when an event is received on F1, the following actions are triggered:

    1. Scenario trigger: The PTZ camera moves to a predefined position that matches the received alarm, the operator receives an audible notification and then the display profile opens.
    2. Display of sensor cameras corresponding to the alarm being processed (automatic or manual)
    3. Automatic recording of cameras
    4. Display of the map with automatic refocusing on the area concerned

    Viewing events

  • Search for events with associated video
  • Multi-criteria search: date, time and type
  • Classification of multi-types events : intrusion or access control

  • Sensor management
    • - Synthesis of the state of the site sensors in a window with color code.

    Transfer to monitoring station

    • - Alarms transmitted to a remote monitoring station during closing times.
    Published the 03/16/2017

    V1: New integrated protocols
    • - Generic FTP version
    • - Bosch Video SDK 5 version
    • - Genetec Security Center 5.4 compatible with versions 5.4 & 5.5
    • - Securiton IPS
    • - Videowall V1 i client compatible H264 & JPEG
    • - Geutebruck GCORE
    • - Honeywell Maxpro
    • - Milestone Corporate
    • - Nuuo
    • - UTC OH Pircam
    • - Vangold
    • - Digieye
    Published the 02/06/2017

    F1: Enrichment of the Gunnebo SecurWave 2 protocol

    Thanks to the F1 / M1 synergy, the ESI solution offers a strong integration with the Gunnebo SecurWave 2 alarm panels. Thus your operators can from M1 iManager remotely program the users of the transmitter and M1 automatically synchronizes the event codes and the equipment declared on the alarm panel. We have also integrated the SIP protocol used by the SecurWave 2 to manage the voice.

    Published the 02/06/2017

    F1: New functions for voice scenarios (IVR)

    In beta testing since last summer, Automatic Speech Recognition (ASR) and Text to Speech (TtS) are now available in the F1 voice scenarios.

    The ASR enables to recognize the key word pronounced by the interlocutor among the navigation choices proposed by the vocal server. The TtS enable to answer in a flexible, dynamic and interactive mode without needing to pre-register the message by a human voice.

    As a result, there is no more key to press on the phone («type 1 and then #»), especially when being used by an interphony device and a greater flexibility in the answers.

    • - Automatic Speech Recognition (ASR) make scenarios based on voice without using the keys ("type 1" vs "said function");
    • - Text to Speech (TtS) replaces the sending of an SMS by a telephone call along with a dynamic reading of a message ( for example, reading the result of a maintenance operation for a technician).

    Functions available in several languages.

    Published the 02/06/2017

    F1: ​New DSC Sur-Gard SG-System 5 protocol

    In collaboration with Francofa, a DSC distributor in France, ESI provides an architecture for receiving the Sur-Gard SG-System 5 IP protocol with video via the ASPLink platform. Indeed, as the protocol is not open to integration in F1 and in order to avoid the acquisition of Sur-Gard 5 bays, an alternative is now offered.

    No need to be equipped with a new front end receiver in order to receive this information flow, a simple connection to the ASP platform through a secure connection is enough!

    The subscription fee is proportional to the number of connections, the period of ROI will no longer be a problem compared to the acquisition of front end receivers.

    Published the 02/06/2017

    F1 : ​New ATUS protocol

    The DATILink solution, for smart personal safety, communicates with the F1 to receive the alerts and alarms from isolated people.

    Published the 02/06/2017

    ​New SMPP protocol on F1

    In order to provide an optimal reliability, the new SMPP protocol enables to receive and send SMS messages by connecting to an SMS service provider by overcoming the modem. This makes it possible to resolve incidents due to faulty SIM cards by ensuring an automated redirection of incoming SMS flows and thus avoid manual operations. This new reception process will improve the security level of the transmission of information for Lone Workers devices.

    Published the 02/06/2017

    ATUS/Persafe, new ESI Group partner

    ESI & ATUS, both renowned in the security sector, have merged their skills to offer you a complete PTI / DATI solution for lone workers. Via the ASPLink Cloud, the Smartbadge alarm sending terminal and the remote monitoring interface communicate in order to receive alerts and act in case of problem.

    This solution offers you indoor geolocation capabilities, sending and receiving messages and alerts, detection of loss of verticality, detection of immobilization, access control,...

    With a weight of only 34 grams, the SmartBadge connected to a smartphone ensures the protection of the lone workers in case of fall, aggression or discomfort. Being localizable at any time, indoor and outdoor, at any floor, even in areas without GSM network coverage. The sending and closing of alerts can be followed up without consulting the smartphone. Thanks to its integrated RFID chip, it may also be used to control access to restricted areas.

    Published the 02/06/2017

    IPBX Kesix Asterisk & M1

    ESI has chosen to develop its VOIP IPBX solution GNU based and provided additional developments for strong integration of VOIP with M1 for our customers. So the following features have been integrated:

    • - Kesix control for making outgoing calls on SIP trunks or incoming calls,
    • - Cluster function to allow a business continuity plan on the Telecom
    • - IAX function to facilitate telecom interconnection between CTS and OMCs
    • - Telephony and supervision alarms of IPBX in F1COM protocol between Kesix and M1,
    • - Traceability of Kesix telephony actions and states in M1,
    • - Recording of calls and listening to M1 for streams not passing through F1 / RC1.
    • - Statistical module adapted to the operational needs of the STCs.
    • - Integration of live call monitoring on the ESI DashBoard,
    • - Connection feature between a caller and a an external service provider, with operator exit from the conversation and stop of the recording.

    This makes it the most integrated VOIP telephony product in our software suite to optimize the operational processing of the central station.

    Published the 02/06/2017

    VOIP and your existing Telecom infrastructure

    In order to make you compatible with the new protocols using VOIP, ESI has developed the AD1 module. This enables you to convert the received VOIP streams to F1 and transfer them to your XOIPs while maintaining the same listening and intercom management capabilities than the ones currently granted by (as you currently have on) your PABXs. In this context, no need to acquire a new VOIP-type PBX infrastructure.

    Published the 02/06/2017

    RTC & VOIP

    In the great technological migration, our old RTC and ISDN links will be supplanted by the digital Trunk SIP, H323, IAX links. But this migration is not new in the security sector, as Philippe CAMILLERI, Managing Director, underlines: «Many of our French or foreign clients have only TRUNK SIP links. Many Nordic countries, Switzerland, have undergone this change for years and the infrastructures that respond to these new imperatives are existing».

    While security professionals are discovering the existence of VOIP, ESI has deployed many IPBXs in remote monitoring stations to receive and dispatch VOIP calls driven by M1 to several monitoring centers. Moreover, F1 decodes VOIP flows and ensures the conversion to your PBX ISDN through the XOIP for several years.

    Two things will however change the current technical infrastructure towards a greater VOIP integration:

    • The disappearance of the local PSTN links forces us to replace the PSTN alarm panels by IP alarm panels , or connect the PSTN link to a converter to avoid such replacement . ESI therefore proposes the DUALCOM product.
    • The availability of new integrated IP native protocols in which image and sound are conveyed in VOIP, either with standard protocols such as SIP, or through proprietary protocols (SPC COM, SCAIP , others).

    With VANDERBILT Company, ESI has just completed the development of the SPC protocol of the new transmitter/equipment of the global manufacturer. This integration realized with the help of our common client NEXECUR makes it possible today to have a fleet of panels permanently connected to the monitoring station and to receive the alarms and the audio in VOIP. Other manufacturers will soon be integrated by ESI.

    The use of SIP protocol available on the RTC port of internet boxes could enable to transmit DTMF or alarm modulations. Latency and distorsion problems which often occur during the signal transmission should also be considered. In the past, the 48V supply used to protect against any power failure; would such failure happen nowadays, then the transmitter will be completely deprived of connexion via the internet box. No alarm can therefore be transmitted in case of a power failure, except if a powerful inverter is connected to the box.

    ESI will therefore provide two answers:

    1. The DUALCOM solution is available as a supplement complement to your alarm center. The compatibility perimeter of the product will expand by integrating step by step new protocols and functionalities.
    2. In front of the planned disappearance of the native RTC/ISDN links, ESI is currently developing a new release of F1 integrating a SIP Trunck demodulator which will decode the RTC streams directly received on the SIP Trunk via fiber or DSL access.
    Published the 02/06/2017

    ESI Group invests in a new showroom in Paris

    ESI Group invests in a new showroom in its Parisian entity in order to welcome its visitors, customers and partners as much as possible and to favor a close relationship. Combining modernity and conviviality, this new showroom presents the products of the Argos, ESI and ASPLink ranges as well as all the latest innovations of the group.

    During the “Innovation Days” which will take place during the year, you will be invited to join thematic breakfasts, workshops and product presentations.

    Published the 02/02/2017

    ​ESI Group wishes you all the best for 2017 !

    Philippe Camilleri and the whole ESI Group join me to wish you our best wishes for 2017. A year which shall be driven by innovation, success and a tight partnership between our teams to reach excellence . We thank you for your confidence and remain at your service.

    Claude-Philippe NERI
    CEO ESI Group

    Published the 01/10/2017

    ATUS & ESI thank you for your visit at Expoprotection !

    SmartBadge service on ASPLink plateform

    Manage Lone worker protection alerts through a Cloud service is now possible with ATUS and ESI. The two companies, references in their sectors, have combined their expertise to offer a Cloud service with the Asplink platform. Get your SmartBadge, subscribe to the service, change your settings and you're done: you are operational. The service offers functions such as indoor geolocation, sending and receiving urgent messages ...


    PERSAFE SmartBadge is a 34 grams unit, Bluetooth connected to smartphone, with SmartApp installed. It sends geo-localised alerts to a server application, without modifying the smartphone use. Thanks to its screen, LEDs and beeper, it will help to follow the sending and the closing of an alert without looking at the smartphone screen. With its ”made in the Netherlands” design, PERSAFE SmartBadge is a nice object and a lone worker protection complete solution.

    Published the 11/21/2016

    Thanks to all of you for your visit, positive opinions and confirmed interest in ESI products and services !

    Expoprotection has closed its doors by now and we are pleased to observe the importance taken by this event for the ESI Group, despite a format reduced to 3 days this year.

    Many customers, prospects and friends came to visit us, some to sharecoffee and others to discuss about their projects or raise specific issues. The visits have continued at a steady pace and we wish to apologize to all those to whom we hadn’t the material capacity to give sufficient time and attention.

    Our French and foreign visitors were particularly interested in DIGIAIR, WALLINK, SoftNetManager and Smart Badge. The award goes to the demonstration of M1 iClient thin client latest generation, which now integrates video, audio, plans and mapping.

    Thanks to all of you for your visit, positive opinions and confirmed interest in ESI products and services.

    Some of you wondered about the slogan in front of our stand, so let us clarify what this funny and a bit provocative question refers.

    Who else ….

    • - Made the choice to invest and develop such a large team at your service?
    • - Has an R&D team of 28 experienced developers?
    • - Puts at your disposal a team of 5 multi-lingual Hotliners with 24/7 support?
    • - As well as a cell of 5 people dedicated to project management?
    • - Who else than ESI offers such a large and dedicated panel of solutions to so many professions on the security market
    • - Has established so many technological partnerships with international manufacturers?
    • - Was the first to propose open-end solutions concentrating more than 350 alarm/video protocols?
    • - Challenged its R&D, against all pessimistic opinions and any short-term financial interest for the company, in order to develop a complete software solution in thin client?
    • - Concentrates an international experience in more than 30 countries and anticipates the future by participating in so many national and international working groups?
    • - Provides a technological support throughout the life of its customers and assists them regularly in the conquest of new markets?
    • - Has set up a Business Continuity Plan for 10 years, a double management head and guarantees the sustainability of its products by multiplying the resources and skills on each software?

    It is this DNA that we wished, without provocation but with accuracy, to evoke through this small sentence.

    Claude-Philippe Néri

    Philippe Camilleri

    Published the 11/14/2016

    Join ESI Group at Expoprotection Stand E55 from 7 to 9 November 2016

    Expoprotection is the only event in France that brings together top international specialists and the most innovative equipment and solutions, combining conferences and meeting areas. Protecting employees, premises, data and the working environment of companies, local authorities and administrations: these are the objectives that bring suppliers and contractors together every two years at the Expoprotection show inParis. Expoprotection covers the two complementary universes dedicated to Risk Prevention and Management

    • - The Occupational, natural & industrial risks area
    • - The Security and Firefighting area

    We are pleased to invite you to meet us at stand E55- Expoprotection - in Paris from 7 to 9 November 2016.

    On this occasion, you will discover all our solutions installed in France but also in nearly 27 countries.

    Video multi-protocol solutions

    • - VMS SoftNet Manager
    • - V1 with 140 protocols
    • - Cyberguarding MV1 and virtual rounds
    • - Video analytics

    Alarm Management Solutions

    - M1 web

    - SAV & breakdown Management

    - Mapping Solutions with tracking, Geofencing, Corridoring C1

    - New version of K1

    Local monitoring solutions

    - SoftNet Manager-K1 (video / access control / alarm)

    Solutions for mobile units and communities

    - Embedded solutions in vehicles

    - Mobile recording solution for agents and police

    - Wallink: mobile recorder

    Cloud Solutions (Asplink)

    - Disaster recovery

    Solutions to protect people

    - ProtectMe

    - Smart Badge - Smart App

    Ask for your free badge >>> https://goo.gl/3gEhoc

    Published the 10/14/2016

    WALLink, nomad video recorder "Innovation Award" Préventica Rennes 2016

    Keep an eye on your assets with the nomad video recorder WALLink. Water resistant and dustproof thanks to its IP66 protection case, WALLink monitors your sites, cultural & sports events, isolated and remote sites. Quick and easy to install, it can be moved swiftly to suit to your needs.

    Choose your model, 2 or 4 cameras, according to your requirements . The audio option allows you to interact directly with the area monitored.
    No civil works and cabling are required: your cameras are immediately operational. More than 20 days of continuous video recording is stored and available in our secure video cloud CAMLINK. Your data are accessible at anytime via tablets, smartphones and computers.

    More information >>> WALLink

    Published the 10/10/2016

    World‘s leading fair for security and fire prevention : find ESI Group Hall 2 Stand D52 !

    The No. 1 for more than 40 years: security essen is the world's most important trade fair for security and fire prevention. The world market for security is booming – it is presenting itself with all its facets in Essen.

    From fire prevention and cyber security and CCTV to the protection of outdoor areas: experts, decision-makers and buyers from this industry will be meeting in Essen. At top international level, with the latest trends and the most important innovations.

    The next security essen takes place from 27 to 30 September 2016.

    Find ESI Group Hall 2 Stand D52 !

    Published the 09/20/2016

    Creativity & dynamism for Marketing & Communication Department

    Since January 2015, the marketing and communication department of ESI Group is managed by Caroline Crouzet. After a Master II International in Business at IFAG Lyon, specialized in marketing and a gap year in New York at Berkeley College, she joined the security world as Business Developer and Communication Manager within the company IVAS Systems - formerly Vaelsys International - a company specializing in video analytics.

    Spotted by Claude-Philippe NERI, CEO of ESI Group, she joined the company with a challenging mission: the creation & management of marketing tools, the corporate communication, the community management, the organization of events and exhibitions and the media relations management.

    Together with ESI new graphic designer and web developer Robin FERNANDES, this team energizes the corporate image. With a dual competence and professional experience in a communication agency, Robin is a real asset for the group. He joined the company in September 2015 to manage the web interfaces, the softwares usability and the design of marketing tools.

    Published the 09/15/2016

    SoftNet Manager FK1, combination of three powerful tools

    SoftNet Manager FK1 is the combination of three powerful tools: F1 - multi-protocol tool of information acquisition - K1- management & centralized information software & SoftNet Manager - video surveillance management software. This unique tool, for multiple sources of information, integrates tele-action, real-time management, events detected by the sensor or physical video detectors.

    It manages more than 300 manufacturers protocols making it compatible with the largest number of existing installations on the market. It has all the means of management and processing information, composed of recognized tools in order to meet all the PC security needs’.

    Published the 09/14/2016

    What Our Customers Say About Us : Perin Securité

    " The Clairoix remote monitoring central station is certified APSAD R31 for fifteen years. Three operators are present 24/24, all year. In 2016, our company has invested in a PBX telephony solution. A continuous education program of our operators was also set up, notably regarding the know-how related to the activity of video surveillance. The company Perin is partner with ESI, provider of high-tech solutions. Software editor for remote monitoring, telecare, CCTV. ESI Group was established in 1999 and is based in Le Cannet (06). "

    Perin Sécurité

    Published the 09/13/2016

    F1com integrated with SoftNet Manager

    Following the integration of the alarm supervisor K1 with SoftNet Manager, it is now the turn of the ESI communication interface F1com.

    F1, front end receiver, supports nearly 200 alarm, security supervisors and access control system protocols. This interface allows the Manager SoftNet to receive any alarm message including those of F1 which is the main objective of this integration.

    What possibilities for the future?

    Currently, there is already a compatibility with many systems managing access control: Bosch, Siemens, Synchronic, Gunnebo, Telem, Til Technologies, ... The ESI development team strengthens and supports Softnet Manager development team in order to achieve a rapid integration of new access control protocols to complete the list.

    The compatibility of new protocols will be communicated as soon as they are ready when they will be realized. Some manufacturers have already decided to integrate F1com to ensure this consistency.

    From now on SoftNet Manager integrates Axioms and ARD protocols thanks to F1com.

    Published the 09/12/2016

    Vanderbilt teams up with ESI to optimise the use of IP in central monitoring stations

    Vanderbilt, a global leader in providing state-of-the-art security systems, has announced that the integration of its SPC intrusion detection solution within central monitoring stations (CMS) has just become easier thanks to a landmark partnership with security software solutions developer, European Systems Integration (ESI). This has resulted in the first completely Internet protocol (IP) enabled end-to-end system for use in CMS environments, and will help with the move away from traditional analogue public switched telephone network (PSTN) technology.

    Telecommunication services providers across the UK, Spain, Germany, Sweden and Italy have stated their intention to completely transfer to IP telephony in the near future, while Orange in France is planning to shut down PSTN networks across its entire footprint and run every service over IP technology by 2020. This means that any CMS that currently utilises PSTN has limited time to make the switch.

    To facilitate this change for installers and their customers, and to let the full benefits of IP be experienced, Vanderbilt has completed an ambitious project with ESI to ensure full integration of SPC. The result is a platform for seamless communication between an SPC control panel and a CMS – something that is made possible thanks to ESI’s F1 and V1 audiovisual devices.

    The F1 combines the reception of protocols and networks from alarm and telephony in to a single, totally open solution that totally eliminates the need for numerous systems by standardising them into a single output protocol. Likewise, V1 enables listen and call on site, audio verification and real-time replication of events, as well as videos on a back-up server. It offers a bidirectional communication with the alarm monitoring software and the client-server architecture enables the system to post videos on each CMS operator workstation.

    As a result, both devices give an operator the ability to access broader and more detailed data for audio-visual verification. Alarms can now be dealt with in the most efficient manner possible, so that a genuine event is identified, which stops responders attending unnecessarily for false alarms. It allows closer and more advanced integration, as the operator software is specifically designed to work with SPC, so individuals can benefit from the unique features of one of the strongest intrusion product ranges currently available, with more international approvals than any other system in its sector.

    ‘As a result of our ground-breaking work with ESI, more CMS facilities than ever before across Europe will be able to enjoy using SPC,’ stated Christophe Reithler, France Market Manager at Vanderbilt. ‘We firmly believe that the age of IP is truly upon us and we are very proud to be leading the way in its adoption with the first completely end-to-end solution. I’m confident that this game changer will enhance efficiency by offering installers and CMS providers unrivalled levels of reliability, functionality and flexibility.’

    Source: http://news.cision.com/vanderbilt

    Published the 08/31/2016

    2016 : Latest ESI innovations

    The new mapping module C1 is available now !

    The DASHBOARD is available now !

    By using the functionality of Global Manager, you will be able view the proper functioning of the various ESI modules .

    screen dashboard

    After a first version put at the disposal of our customers, the product will be enriched with multi-display features. The next Widgets will focus on performance and queues displays for the IPBX telephony .

    Published the 01/27/2016

    Windows Server 2003 extended support ended on July 14, 2015

    Microsoft announces:

    What does this mean for you? Microsoft will no longer issue security updates for any version of Windows Server 2003. If you are still running Windows Server 2003 in your datacenter, you need to take steps now to plan and execute a migration strategy to protect your infrastructure. By migrating to Windows Server 2012 R2, Microsoft Azure or Office 365, you can achieve concrete benefits, including improved performance, reduced maintenance requirements, and increased agility and speed of response to the business.


    ESI propose to update your architecture through the maintenance contract with ESI free licenses.

    This migration is offered and is highly recommended if your material has not been replaced over the past 3 years. In addition to the performance gains of the new Windows servers, this is an opportunity to let you benefit from the gain in performance of the new version Oracle 11G.

    On this occasion, the company will make the transition from your clients:

    clients using M1 Manager and M1 Clients on Windows application will use it now on a web application, with a very impressive set of new features.

    Do not hesitate to contact our sales service so that you do take advantage of this major evolution of your architecture.

    Published the 01/27/2016

    ESI has launched the AGILE method in its R&D department

    What does being Agile?

    "Agile methods are mainly dedicated to IT project management methodologies. They are based on interactive and adaptive development cycles according to the customer's changing needs. They allow in particular to involve all employees and customers in the development of the project."

    These methods generally allow better meet the customer expectations in a limited time (thanks in part to the involvement of the latter) while driving up employee skills. These methods are therefore a productivity gain competitive advantage as well as a client side and the provider side. "

    ESI has decided initially for some new projects to test this method in its version of SCRUM.

    To be simple and pragmatic, this method is to start a project to provide minimum functional very quickly to a first minimum functional module. This module is gradually enriched with new features as part of a continuous cycle - customer needs expression, development, delivery- until the desired result. This method makes it possible to correct, enrich a module while allowing the user customer to dispose quickly of an operational solution and additions without waiting for the end of construction.

    This method is implemented by ESI in experimental mode, and will only be generalized if the qualitative, productive results and customer satisfaction are positive.

    Published the 01/27/2016

    Commissioning the AV1 service with TELEM

    Telem Remote monitoring is now equipped with ESI concept of CYBERGUARDING MV1.

    The close collaboration between ESI and TELEM allowed the implementationof ESI video analysis device AV1 in Beta 3 version. This server allows Telem monitoring sites while maximizing the viewing time of the cameras by operators.

    The video analytics engine AV1 V1 works with the front desk to video:

    • - perform alarm verification movies
    • - check availability and good pointing cameras with Camcheck
    • - perform automated virtual round

    The objective of both companies is to build up the most efficient system possible by combining the expertise of Telem with the technology and the development capabilities of ESI . The video R&D department of ESI is now composed of a team of 15 engineers.

    Published the 01/27/2016

    7 minutes response time

    7 minutes is the average time it takes by ESI call center to :

  • answer your call
  • take into account your need
  • contact an on-call technician
  • Be called back by a technician proposing a solution to your problem.

  • With contractual commitments beyond this ratio, we are proud of this successful performance. During a call to our call support, three technician levels are linked.

    Level 1 : the technician officially in charge

    Level 2: back-up technicians in case of unavailability of the level 1 technician

    Level 3 : expert level for backup.

    Published the 01/27/2016

    Start of PERIN, COMMERZBANK, CONDOR, PVSA in i Client Oracle 11G Version 4

    Our german customers COMMERZBANK & CONDORstarted at the end of 2015 the progressive implementation the new M1 Version 11 G i customers.

    In France, our customers PROTEC, PVSA & PERIN have started their exploitations i version. Our software enables to adress a large customers base, such as PVSA with more than 250,000 connections. You soon will be able to read clients testimonials explaining their challenges and their motivations to alter their former systems of Horus M1. They will explain what benefits they have now.

    Published the 01/26/2016

    ESI multi-protocol video server V1 now provides new functionalities based on the video analysis engine AV1

    Video Wall & Video analysis

    For improving efficiency of centralized video alarm management, the ESI multi-protocol video server V1 now provides new functionalities based on the video analysis engine AV1:

      • Live analysis: automatic video analysis rounds with motion detection
      • Camcheck: verification of camera positioning
      • Alarm movie: automated qualification of incoming alarm films.

    V1 connects to cameras located on monitored sites. AV1 will analyze the video streams from these cameras to detect movements or incorrect camera positioning.


    The Video Wall V1 enables operators to view images on a videowall with a fully customizable configuration. It is accessible via a simple web browser.

    In each thumbnail of your videowall, the choice is given to display a video stream or a video round. A round is composed of several video streams showing the different monitored sites. You customize the time period during which each of the streams appears. These round videos are fully automated and multi protocols. The engine manages by itself the chain of movies.

    Firefox and Chrome compliant

    Round live analysis

    With the video analytics engine, you can make rounds of live analysis.

    A round of live analysis is composed of video streams analyzed by a motion detection algorithm without being shown to the operator. If an event is detected, an alarm is send to V1 and a short alarm film is shown to the operator. He then can check the videos (each alarm is identifiable with an alarm code). If no event is detected, the flow isn’t registered in order to avoid server disk space overloading.

    The module of round live analysis also allows to create areas of masking in order to only take into account relevant information. Traffic roads, windows are masked ... Operators don’t manage unnecessary video checks.


    Camcheck tool will regularly check that your cameras have not been moved intentionally - vandalism, damages - or unintentionally - weather, wear and tear of fasteners. This way your system is still effective to ensure safety.

    V1 transmits an image to the scan engine AV1 which will compare it to a reference image. In the case where the image does not correspond to the reference image, an alert is generated and then sent to the operator. The analysis is done regularly, if it cannot be done on time, the checking is postponed. This tool tolerates light changes and partial masks (moving people, vehicles, ...).

    Alarm film

    This tool qualifies alarms films coming on V1 before being shown to operators.

    If motion is detected, the film is presented to the operator. If there is no detection, films remain hidden and archived. Thus operators only see on their workstation screens real alerts and become more effective in data processing. With this tool, it is also possible to add masking areas.

    Compatible V1 version 5.1.4

    Published the 11/05/2015

    ESI: First French Company to obtain a VdS certification in Germany

    VdS is a fully owned subsidiary of the German Insurance Association (GDV: Gesamtverbandes der deutschen Versicherungswirtschaft eV) , an independent certification body for security technologies for safety and security markets in Germany.

    Their main objective is to inspect and certify that products and services meet the quality standards set by strict certification guidelines guarantee the best results and a perfect safety level.

    VdS certifications thus enjoy an excellent reputation among manufacturers, service providers and end consumers. They are trusted and provide the assurance that components, equipment, systems or services comply with the highest testing standards. Backed by the bundled expertise of an historical institution, VdS independence is confirmed by numerous accreditations which ares the best proof of their high credibility and unique competence.

    In addition, commercial and private consumers increasingly require fair and independent advice when selecting products and services in the safety field. The VdS certification stamp therefore gives the warranty to make the right choice for a true performance, whether on the consumer or on the suppliers’ side.

    VdS certification 3534 for the product M1 Version 4.0.9 Certificate Nr.I1115102

    VdS certification 2344 for the product M1 Version 4.0.9 Certificate Nr.I1115102

    Published the 11/04/2015

    Come and meet us at Sicurezza in Milan Stand R25

    After the excellent edition of 2014 – 29,000 square meters of exhibition space, 512 exhibitors & 20,301 trade visitors – SICUREZZA, the leading international event in Italy in the sectors of security & fire-prevention, returns to Fiera Milano from 3 to 5 November 2015. ESI Group invites you to its stand R25 to discover its latest innovations in security.

    3 – 5 November 2015 – Fiera Milano Rho
    Hall 22 – Stand R25

    Get your free entrance: http://goo.gl/udtHTs

    Published the 10/28/2015

    ​Venez nous rencontrer lors du Salon APS 2015 Stand B22

    APS, le salon professionnel de la sécurité (29 septembre au 1er octobre 2015, Porte de Versailles- Pavillon 5.1) réunit l’ensemble de la profession est l'occasion de décrypter les dernières tendances technologiques en matière de vidéosurveillance. Rendez-vous pour un panorama complet des systèmes de vidéosurveillance présents sur le marché, les tendances à venir et les nouveaux usages. Le Groupe ESI présentera ses produits et nouveautés ESI, ARGOS et KALM durant APS au stand B22.

    Published the 09/28/2015

    ​Alarm Monitoring and the Future by Claude-Philippe NERI

    Recent events confirmed our feeling that the Alarm Monitoring Market Place is naturally helped by the new technologies.

    The present Network weakness (PSTN and GPRS) will be abandoned to switch mainly on 4G and tomorrow 4G+; 4.5G; 5G or fibre network for information and multimedia transportation.

    Connected devices, Artificial Intelligence, Embedded Intelligence will provide sustainable solutions to face the Big Data of security information.

    Big data security analytics can become the nexus of information security integration

    This situation is an opportunity for the Cybersecurity.

    In the near future, machines that are linked together in networks could revolutionize the architecture of existing infrastructures including manufacturing, energy distribution and transportation systems. We believed that security occupies an important place in this new model.

    2,5 billions a year more of connected devices will be present on the market place for the next ten years. This means an increasing number of microcomputers that control their operations, perform useful applications, measure, sense…

    In this market place all things, goods and people will be connected: trucks, buses, cars, peoples, pets, bags, phones, watches, precious objects.

    Such a big number information that need to be stored, analysed and dispatched to specialized platforms concerned by Homeland Security, Elderly care, Geographical Localization, Residential security, Goods transportation, Fire alarms and individual security.

    So a lot of new services should be proposed to the security Market Place in a cross border or worldwide mode

    An ARC will be linked to The Big Data Could in order to cross-needed information to assume the security of goods, Building and people. Getting location, Health Status and of course video Live.

    But the transformation of this way of handling alarms will not happened in one day, so the first steps will be:

    • The concentration of information in Data centers.
    • All old PSTN and GPRS network will disappear, replaced by high speed connexions transporting Datas, Video and Sound.
    • ARC’s will become international in a cross Borders mode. For Europe, only two ARC’s will be necessary. Having all the technologies for receiving, analyse and treating the information dispatched to operational workstation in each country providing a reliable relationship in the language of the customer.
    • Robots and drones support.
    • Artificial Intelligence could be used in order to help operator’s to get the right decision in this maelstrom of information.

    ESI helped by his large R&D department is continually adding features to reaching this target. The cross border capability, the cloud storage, the multimedia receiving information, the multilingual support, the high speed networks support is our present.

    Published the 09/17/2015

    ​Communication from the ESI Group Commercial Management

    Dear customers,

    In my position of Commercial Director of the ESI Group, I am committed to provide you with the fastest responses as possible to all your inquiries for which the ESI Sales Team can help with a better internal coordination in between services.

    Your Sales Executive is your primary interlocutor and remains at your disposal should you have any commercial inquiry related to this or a new project.

    Besides we have opened a specific email address would you want to send direct requests to the Commercial Management of the ESI Group:


    I will personally check all your messages on a very regular basis and avoid any delay for getting your responses back.

    Our common Objective : your maximum satisfaction !

    Jérôme ANASTASE , VP International

    Published the 07/20/2015

    ESI wishes you very Happy Holidays !!

    Claude-Philippe NERI, CEO, Philippe CAMILLERI, MD, and the entire ESI Group staff would like to thank their customers for the confidence given during all the year 2014, and wish them very Happy Holidays and a Merry Christmas. For Information, ESI are closing their offices from 24/12/14 till 2/1/15 (reopening on 5/1/15). In 2015 the ESI Group will launch new strategic initiatives marked by always more creativity whilemotivated by always better servicing their clients. We look forward to reconvening in 2015.

    Published the 12/18/2014

    News from ESI at Expoprotection 2014
    Published the 11/21/2014

    IFSEC : 17-19 June 2014

    Like every year ESI Group are participating to IFSEC 2014 and will reveal new products from ESI and ARGOS Technologies.

    ESI will introduce a powerful Video Analytics module adding to their Global Solution portfolio for CCTV CMS and Alarm Monitoring Centers. This new AV1 product features real time Video Analytics to eliminate false alarms hence much better drive operators’ intervention decisions. The AV1 module enhances ESI’s V1Multiprotocol client–server video solution supporting already 120 video protocols.

    ARGOS Technologies will show an All-In-One VMS solution based on SoftNet Manager and INTEGRAL SDI Hx, a software and hardware solution installed at any site being video monitored by a central Monitoring Station which providing : 3D maps management, Video Recording of cameras, Video analytics algorithms embedded and HD-SDI technology compliancy.

    Register on this link to visit our booth C1525.

    Published the 06/10/2014

    News customers ESI
    • Customers who chose to migrate of environments colleagues to ESI :
    1. AFONE - France : Horus migration to M1 .
    2. TELECONTROL - Italy : migration URMET solution to M1 and complete station Global Solution .
    3. COMMEZBANK - Germany : migration of owner solution to M1.
    4. PROSEGUR - France : Horus migration to M1 and implementation of a Cyberguarding's platform.
    5. LYNX - Swiss : Horus migration to ESI system.
    6. PRESENCE VERTE (Groupama) - France : Horus migration to M1.
    7. HELWATCH - Austria : migration of various front to front F1.
    8. Town Hall of Tours : migration T2i and Azur Soft to ESI Global solution.
    9. CONDOR - Allemagne : migration of the owner system to ESI Global solution.
    10. A1 - Ukraine.
    11. Very many other customers have trusted us.
    • Others news customers :
    1. Bank RAIFFENSEN - Luxembourg : installation of VMS and cameras in bank agencies.
    2. General Management of Armaments - France : Cyberguarding solution.
    3. Pierre KESS - Luxembourg.
    4. CORS On Line - france: Cyberguarding solution.
    Published the 05/15/2014

    Novelties V1
    • New Samsung SDK : 46 new compatible references
    • CCTVLine new protocole
    • V1 now allows 256 video screens
    Published the 04/29/2013